Lock iconRectangle 1Rectangle 2 + Rectangle 2 CopyShapeRectangle 1
Shopping Cart
TERMS & CONDITIONS

-----

OVERVIEW

This website is operated by No Problem Inc. Throughout the site, the terms “Traffic Los Angeles”, “we”, “us” and “our” refer to No Problem Inc. Traffic Los Angeles offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products, along with any promotional offers or discounts, are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.  For more information regarding Third-Party services please refer to SECTION 10 along with our Privacy Policy.

SECTION 5 - PRODUCTS OR SERVICES

We have made every effort to display as accurately as possible the colors and images of our products that appear at the site. We cannot guarantee that your computer monitor's display of any color will be accurate. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We do not guarantee the availability of any product that appears on the site. Certain products or services may be available exclusively online through the website and available in limited quantities. We reserve the right to discontinue any product at any time.

All orders of all products are subject to the policies and procedures outlined below in SECTION 5a – ORDERS, SECTION 5b – SHIPPING, and SECTION 5c – RETURNS.  We reserve the right to cancel any order of any product at any time. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer. Products or services may have limited quantities and are subject to return or exchange only according to our Return Policy (see SECTION 5c). We may exercise this right on a case-by-case basis.

Any offer for any product or service made on this site is void where prohibited.

SECTION 5a – ORDERS

By placing an order, you agree to the entire contents of these TERMS OF SERVICE along with our RETURN POLICY (See SECTION 5c).

i. PLACING AN ORDER
At checkout, please confirm that all colors/sizes/quantities are correct before placing your order.  By placing an order, you submit that all payment, billing, and shipping information you have provided is completely accurate (See SECTION 6). Traffic Los Angeles is not liable for any errors made by the customer when entering any information regarding payment, billing, or shipping. All payment, billing, and shipping information is protected by our PRIVACY POLICY, which can be found at the bottom of the site’s homepage. 
a. CREDIT CARD AUTHORIZATION
When attempting to place an order, your credit card enters the payment Authorization process and your credit card company then places a temporary hold on those funds. If you have entered the wrong billing or shipping information your payment will fail to validate and will be declined (this may also occur if your billing and shipping information are different). If your payment has been declined and you attempt to checkout multiple times, this will result in multiple credit card Authorizations. 


Most credit card companies will release the Authorization between 2-5 business days after the failed order was placed. If your Authorization has yet to be released after 6 business days please first contact your bank. If after contacting your bank there has yet to be a resolution, please send an e-mail to orders@shoptrafficla.com with your ORDER # as the subject.
b. STATE SALES TAX
Traffic Los Angeles operates in both Los Angeles & Dallas. As a result, an additional State Sales Tax will be added to all orders placed by customers located in either California or Texas. The percentage and/or amount of the State Sales Tax is subject to change in accordance with any changes made by either state to any laws to pertaining to State Sales Tax.
c. CANCELING AN ORDER
An order may only be canceled prior to the order being shipped but once you have received a confirmation e-mail with your tracking information you may no longer cancel this order. Please e-mail orders@shoptrafficla.com with CANCEL and your order # in the subject.  Depending on your bank/credit card company it may take 2-5 days for your funds to be returned to your account. 


ii. ORDER CONFIRMATION
Once an order has been placed, an e-mail will be sent including the ORDER # along with an itemized list of the orders contents. This first e-mail is not a confirmation of your order. Once your order has been verified, processed, and shipped, you will receive an additional e-mail confirming that your payment has been accepted along with a tracking number for your order.  Please allow 1-2 work days for processing.

SECTION 5b – SHIPPING

*ORDERS WILL ONLY BE SENT TO THE ORIGINAL ADDRESS PROVIDED WHEN THE ORDER WAS PLACED AND VERIFIED. WE DO NOT ALLOW CUSTOMERS TO CHANGE AN ORDER’S DESTINATION MID-SHIPMENT.

i. FREE SHIPPING ON SELECT ORDERS

a. DOMESTIC
Traffic Los Angeles offers free UPS Ground shipping on all orders above $150 to customers located within the United States.
b. INTERNATIONAL
Traffic Los Angeles offers free FedEx Economy shipping on all orders above $1,000 to customers located outside the United States.
ii. SHIPPING RATES & SERVICES
At checkout, you will be able to choose from a variety of shipping services.
a.DOMESTIC
Customers located within the United States are able to choose from a range of shipping options provided by UPS. These rates are real time calculations provided by UPS based on the size & weight of your order along with the service you have chosen.
b.INTERNATIONAL
Customers located outside the United States are able to choose from a range of shipping options provided by Fed Ex. These rates are real time calculations provided by Fed Ex based on the size & weight of your order
along with the service you have chosen.
c.PERSONAL ACCOUNT
We do allow customers to use their own Fed Ex or UPS account to ship their order, BUT if you chose this option we can no longer guarantee that your order will arrive and/or arrive safely. If you would like to use your personal account to ship your order, please email your account information to orders@shoptrafficla.com and include your ORDER # in the subject.


iii. PACKING AN ORDER

a. INSPECTION
All items are carefully inspected before shipment and the condition of each item will be documented. This information will aid in the consideration of all returns (Full RETURN POLICY outlined in SECTION 5c). If an item shows signs of wear, and a replacement is not available, the customer will be notified. Traffic Los Angeles is not liable for any damage incurred to the item once the order has been delivered, nor is Traffic Los Angeles liable for any signs of wear that may have evaded our pre-shipment inspection.

b. TAGS
Once an item has passed inspection, a ‘DO NOT REMOVE’ will be attached to a visible & secure location on each item. For an item to be eligible to be returned, the ‘DO NOT REMOVE’ tag, any & all designer tags, and the Traffic Los Angeles price tag must remain untampered and attached to the item in their original locations. For more information regarding our RETURN POLICY please refer to SECTION 5c.
c.PACKAGING
All orders are carefully packed and placed in protected and secure packaging. Traffic Los Angeles is not liable nor responsible for any damages incurred to the package during transit, as any damages incurred during transit are the responsibility of the shipping provider. Please carefully inspect your package upon arrival. In the event of any damage to the package, please contact UPS or FedEx. If they are unable to assist you, send an e-mail to orders@shoptrafficla.com with your ORDER # in the subject.


iv. TRACKING AN ORDER
Once your order has been verified and confirmed, you will receive a tracking number that will allow you to follow the shipping progress of your order.

a. FAILED DELIVERY
*We require signature for all packages. If you are unable to sign for a package and have elected to waive the signature authorization, we are no longer responsible for packages taken from your doorstep.

If you have yet to receive your order but your tracking information indicates that the package has been delivered, please first contact the shipping provider. If they are unable to assist you, send an e-mail to orders@shoptrafficla.com with your ORDER # in the subject.

v. PARTIAL DELIVERY
Orders placed for multiple items may be shipped in multiple packages at separate times.

a. ITEMS FROM BOTH LA & DALLAS STORES
The inventory on shoptrafficla.com is a combination of pieces from both our Los Angeles & Dallas stores. There is a possibility that an order placed for multiple items may contain product from both stores. Such orders will be sent in separate packages with separate tracking numbers. Customers will not incur any additional shipping cost if their order happens to ship from both locations.
b. PRODUCT AVAILABILITY
Orders placed for multiple items will only be shipped once the entirety of the orders contents are available. In the event that only part of your order is available, we will contact you via e-mail to inquire if you would like us to ship the available items immediately and send the remaining items in a separate shipment to the same address as the first. In the event of partial availability, customers will not incur any additional shipping costs should they choose to receive their order in multiple shipments.


SECTION 5c – RETURN POLICY

i. ELIGIBILITY
For an item or items to be eligible for a return, the item(s) must be returned to TRAFFIC LOS ANGELES no more than 7 days after the delivery of your order to the address you provided. The item(s) must be returned unused and in the same condition in which they were received, including all original packaging. All tags must remain untampered and attached to their original location including: store price tags, the ‘DO NOT REMOVE’ tag, and any designer tags.

ii. FULL PRICE ITEMS
FULL PRICE items are eligible for a full refund minus the cost of shipping. If the customer has not returned the purchased item(s) back to TRAFFIC LOS ANGELES in their original condition within the allotted 7 days since the original delivery of the purchase, unfortunately we cannot offer a refund or exchange.

iii. SALE ITEMS
SALE items are not eligible for a refund but are eligible for an exchange, or a web-store credit minus the cost of shipping. If the customer has not returned the purchased item(s) back to TRAFFIC LOS ANGELES in their original condition within the allotted 7 days since the original delivery of the purchase, unfortunately we cannot offer an exchange or web-store credit.

iv. PROCESSING A RETURN
If you wish to return an item(or items), please send an e-mail including your order #, a brief description of the item(s) you wish to return(designer, garment type, color, and size) to orders@shoptrafficla.com with ‘RETURN of ORDER #your order number’ as the subject. *Your order number can be found in the confirmation e-mail you received upon placing your order.

If you are attempting to return a SALE item or items, please also include your preference for either a store credit or an exchange, along with information regarding the new item or items you would like to receive in exchange for your original purchase.

v. RETURN SHIPPING
CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN SHIPPING COSTS.
Choose a trackable method of shipping as we cannot guarantee that we will receive your returned items unless we are able to track them and confirm they have arrived. We also suggest that you purchase shipping insurance.

Please direct all packages to:
Traffic Los Angeles
attn: WEB RETURNS
920, North Formosa Ave
Los Angeles, CA 90046
Tel: 323.969.1988

vi. REFUNDS
*Refunds are only applicable to FULL PRICE items.

Upon finishing an inspection of the policy criterion stated above, we will send you an e-mail (to the address provided when placing your original order) to notify you that we have received your returned item(s) along with information regarding the status of your refund. If approved, you will be issued a refund equal to the cost of the returned item(s) minus the cost of shipping. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

*Each credit card company/each bank has a unique timeline for processing returns and if you have yet to receive a refund please refer to the following steps: first check your bank account again, then contact your credit card company as it may take some time before your refund is officially posted, next contact your bank. If you have completed these steps and still have yet to receive your refund, please contact us at orders@shoptrafficla.com

vii. WEB-STORE CREDIT
Upon finishing an inspection of the policy criterion stated above, we will send you an e-mail (to the address provided when placing your original order) to notify you that we have received your returned item(s). If approved, the e-mail will include an alphanumeric code which can be used to redeem your web-store credit at the check out stage of your next purchase. Your web-store credit is equal to the cost of the returned item(s) minus the cost of shipping and is valid for one year beginning on the date it was issued and is only available for use on website purchases. It is your responsibility as the customer to save or remember your web-store credit code as Traffic Los Angeles can only honor the remaining balance if the web-store credit code is presented.

viii. EXCHANGES
Upon finishing an inspection of the policy criterion stated above, we will send you an e-mail (to the address provided when placing your original order) to notify you that we have received your returned item(s). We will also include a confirmation of the new item or items you would like to receive in exchange of your original order along with an invoice for the new shipping costs. If the cost of the new item(s) plus shipping is greater than your original purchase, an invoice will be sent for the balance. If you are returning a FULL PRICE item and the cost of the new item(s) plus shipping is less than your original purchase you will be issued a refund for the remaining balance.  If you are returning a SALE item and the cost of the new item(s) plus shipping is less than your original purchase you will be issued a web-store credit for the remaining balance.
*For information regarding store credit please refer to the above paragraph.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Traffic Los Angeles is not liable for any false information entered by the user. 

SECTION 7 - PAYMENT SECURITY

For all purchases made on this site, Traffic Los Angeles has made multiple payment methods available.  This site uses the third party payment processor Shopify Payments to process all purchases made with one of the site approved credit cards, as well as the third party payment processor PayPal. All information submitted when placing an order on this site is protected by the details outlined in our Privacy Policy. For more information regarding Payment Security please refer to SECTION 9 & SECTION 11 of these Terms of Service, along with our Privacy Policy.   

SECTION 8 - INTELECTUAL PROPERTY
All content of this website including, design, construction, images, text, graphics, logos, button icons, services, and software is the property of Traffic Los Angeles and is protected by all applicable copyright and intellectual property laws. We may also, in the future, update the content of this website including, the design, construction, images, text, graphics, logos, button icons, services and software of this site and such updates shall also be subject to these Terms of Service.

SECTION 9 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. For more information regarding Third-Party services please refer to SECTION 10 along with our Privacy Policy.

SECTION 10 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. For more information regarding Third-Party services please refer to SECTION 9 along with our Privacy Policy.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please refer to our Privacy Policy for any questions regarding the use of personal information.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Traffic Los Angeles, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Traffic Los Angeles and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of California.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@shoptrafficla.com.


--------------------------------------