TRAFFIC LOS ANGELES STORE POLICY

Shipping Within the United States ONLY

 

For Customer Support please email customerservice@shoptrafficla.com

 

ORDER PROCESS:

Shipping address MUST match billing address for all purchases. NO EXCEPTIONS. 

If you would like to make any changes to your order, please reach out to customerservice@shoptrafficla.com. If your order has been processed, you will not be able to make any adjustments. 

Once your order is placed, please allow up to 2-3 business days for processing. You will receive tracking information when the order has shipped. All orders will be shipped using UPS Ground. 

 

CANCELING YOUR ORDER:

If you are looking to cancel your order email customerservice@shoptrafficla.com. Please  type “Cancel” in the subject line followed by your order number. We can not guarantee your order will be cancelled upon request, but will do our best prior to processing. 

SHIPPING RATES:

Currently, we only ship within the U.S. using UPS ground service. We charge a standard rate of $10 for all orders under $500. Orders which exceed $500 will not be charged a shipping fee. 

RETURN POLICY:

EXCHANGE OR SITE CREDIT ONLY within 10 days of delivery. Email
customerservice@shoptrafficla.com for return instructions. Customer is
responsible for return shipping costs. Returns will only be accepted for
unworn, new condition items with all original tags attached. Red tamper evident tie should not be removed. Any item sent back without this tag will not be accepted for exchange or credit. 

Once the item is received, please allow 2-3 business days for our team of professionals to inspect and process the return. If the item is unworn in original condition with all original tags attached, you will receive a site credit in the value of the purchased item. NO REFUNDS WILL BE GIVEN. 

 

 

PRICE MATCHING AND ADJUSTMENTS:

We will not honor price matches outside of www.shoptrafficla.com. Prices on sale items are final and will not be further adjusted.